Questions? Call us: (615) 876-1014
Frequently Asked Questions

If you are experiencing any difficulty with your online order, please call us during business hours at (615) 876-1014. If you have specific requests about your product or the pick-up or drop-off of your order, please call or email us at

For plant cultivation, issues with growing or newsletter comments please email 

1.1 What if an item I am interested in is out of stock?

If an item is showing 'Out of Stock' this is an item we typically carry but are currently out of. If you are interested in an item showing out of stock, please call us to find out when this item will be replenished. 

1.2 What is the size of the plant I am interested in?

For the majority of our inventory, how large a plant is on our lot is determined by the container/gallon size (4p, #3, #7 etc.). We do not designate how tall or wide an item is unless it is Balled and Burlaped (Dug from a growing field). If you have questions about the size of a plant on our lot, please feel free to call for further information. 

1.3 Can I use a living tree as a Christmas tree?

The short answer is Yes. However, sufficient care is required to insure that your tree is happy and healthy. Below is an article we put together to help you successfully care for your living tree. 

Care Instructions for Your Living Christmas Tree

1.4 What does the # sign mean at the beginning of the plant name?

The # sign is an indicator of container size. For example, a #3 plant denotes a trade 3 gallon sized container.