Questions? Call us: (615) 876-1014

General Terms & Conditions

Home / General Terms & Conditions

Thank you for taking the time to shop with your family owned garden center!

Online Ordering

Orders placed online will be received and pulled during store business hours. If an order has been placed after business hours or during a holiday, the order will be received the following business day.


Pick-Up In Store

There is no additional charge for pick up orders. Please allow up to 48 hours for a pickup. Please pick up orders within a week.



Our delivery costs are based on the mileage to the delivery address zip code. Please note that we ONLY deliver to the greater Nashville area. CLICK HERE to see a list of zip codes we deliver to and delivery rates. Once you have selected a zip code in checkout and paid for your purchase, please call 1-615-876-1014 to set up a delivery time with our office staff. 


Warranty Details

CLICK HERE for warranty information.


Learn more! See our FAQs here.

About Bates Nursery

A third-generation family business rooted in Nashville. Discover the Bates Nursery story.

Frequently Asked Questions

Delivery zones and policies, plant size information, warranties, and more.

EarthMix Garden Products

Organic & sustainable garden soils, composts, and amendments made in Nashville, TN.

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